Return Policy & Exchange Policy

1. Defective Or Damaged Products: Customers must report defective or damaged products within 24 hours of delivery. We will guide you through the return process, and after verifying the issue, we will offer a replacement or refund.
2. Conditions For Refund/Replacement: Refunds or replacements are processed only if the complete product, including packaging and accessories, is returned. Any missing or damaged items will be deducted from the refund.
3. Non-Refundable Items: We do not accept returns for defect-free products based on look & feel, minor color differences, or sound quality.
4. Incorrect Orders: If the product delivered does not match your order (description, color, type), we will provide a reverse pickup service (if available in your area) and replace the item.
5. Shipping Costs For Returns: Customers are responsible for shipping costs associated with returns or replacements due to disliking or non-satisfaction.
6. Processing Time: Refunds and replacements are processed once we verify the returned product. We will inform you of the timeline for the replacement delivery.
Policy Validity
Our warranty will not be applicable if:
* Dullness of colour due to regular wear and tear of the product.
* Any issues related to the look and feel of the product, low sound quality, or limited visibility under sunlight due to dust, dirt, or other particulate matter gathered on the inside of the product.
* After the expiry of the warranty period whether or not the product was used during the warranty period.
* If the product is not operated according to the instructions mentioned in policy criteria.
* Damage to the product resulting from customer abuse, repair by an unauthorized person, damages by children or pets, atmospheric conditions, water logging, non-specified charger, reckless use, extreme temperature, abnormal voltage, liquid-spillage, fluctuating voltage or any other damage that go beyond human-control. Please fill the form to register your warranty. If you have any trouble in registering, please feel free to email us at complaint@interlinkcap.com